Shipping policy
How do you charge for delivery?
Shipping fee will be charged based on the size and weight of the product you purchased and the location you are living. You can see the chart below as a guideline.
|
Countries |
Shipping Fee (Per Order) |
|
Hong Kong |
$45 |
How long will it take to ship my item(s)?
Delivery times will vary depending on your location. You can see the chart below as a guideline.
|
Countries |
Working Days |
|
Hong Kong |
7-14 |
Do you offer an express or next day delivery service?
We currently only offer standard delivery however we aim to get our orders delivered as soon as possible.
What if my delivery status is shown as delivered but I did not receive it?
Under normal circumstances, this means that your package has been successfully delivered. If you have not received the package, please follow the steps below so that you can receive the package as soon as possible (if the package is nearby).
- Verify the delivery address with your order
- Find notifications of attempted delivery
- Look around delivery locations
- See if others accept the delivery
if you still can’t find the package, please contact our customer service team who will be happy to help.